$6.7 million estate gift to Dartmouth Health set to transform DHART’s ability to deliver care in rural Northeast – “A shining example of the power of philanthropy”

Two DHART employees load fellow employee posing as patient into the back of an ambulance on a stretcher
A $6.7 million gift from the estate of Les Haynes will have a transformational impact on DHART services, including the addition of new ambulances to its fleet.

Les Haynes was dedicated to ensuring everyone in the community has access to high-quality, lifesaving healthcare. His gifts to Dartmouth Health are a shining example of the power of philanthropy to transform a challenge into an opportunity.

Matthew P. Haag, Dartmouth Health chief development officer

Dartmouth Health Advanced Response Team (DHART) has received a transformational monetary gift through the final will and testament of a former patient. A $6.7 million gift from the estate of Les Haynes to Dartmouth Health’s Dartmouth Hitchcock Medical Center (DHMC) will be used to initiate a phased expansion of DHART that stands to transform its ability to reach patients in every community across northern New England, no matter how remote. 

Haynes, who lived in New Hampshire’s Lakes Region, credited DHART with saving his life on several occasions. As a resident of one of the nation’s most rural areas, Haynes recognized the difficulty that some members of his community faced in traveling to vital scheduled appointments at DHMC. Haynes frequently volunteered to drive members of his community to DHMC.

“Les Haynes was dedicated to ensuring everyone in the community has access to high-quality, lifesaving healthcare. His gifts to Dartmouth Health are a shining example of the power of philanthropy to transform a challenge into an opportunity,” said Matthew P. Haag, chief development officer for Dartmouth Health. “Les was more than just a patient and neighbor to all of us at Dartmouth Health. He was also a vital partner in our work to make sure everyone across northern New England can lead their healthiest lives possible.”

DHMC is the home of New Hampshire’s only trauma center certified to provide the highest level of care for patients with traumatic injury, 24-hour cardiac catheterization laboratory, and children’s hospital, and has the highest level neonatal intensive care unit in the state and surrounding region. DHMC’s high-caliber emergency and critical care, as well as the hospital’s geographic location near the border of New Hampshire and Vermont, make it a vital resource for all of northern New England when health crises arise. However, getting to Lebanon during an emergency can be difficult or even impossible.

DHART helicopters and ambulances respond to thousands of transport requests annually in New Hampshire, Vermont, western Maine, upstate New York, and beyond as needed, delivering patients to DHMC or another appropriate medical facility and serve as an extension of the hospital in the air. The transportation team includes highly trained emergency medical professionals who can provide treatment in the field, and in the air, and is equipped to provide services many air ambulances do not, such as blood transfusions and other emergency procedures.

“DHART has been operating for 30 years, and as many towns’ ambulances face staffing or funding shortages, and local hospitals have been forced to reduce specialty care programs, the demand for our services has only increased,” said DHART director Michael B. Mulhern. “With this generous gift, we will begin enacting a plan to address these challenges and significantly expand our fleet and team.”

After acquiring new ambulance and transport vehicles, phase two of the project will see the development of an EMT certification program to expand the highly-trained medical workforce underpinning DHART, and will bring coordinated dispatch software to all Dartmouth Health member hospitals. Phase three will bring improved coordination across the fleet through broader total fleet management, and improvements to DHART and other transport in southern New Hampshire.

About Dartmouth Health

Dartmouth Health, New Hampshire’s only academic health system and largest private employer, serves patients across New England. Dartmouth Health provides access to more than 2,300 providers in nearly every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH. Its network of hospitals, outpatient centers, clinics and home care facilities, spans a broad geographical area. Year after year, DHMC is named the #1 hospital in New Hampshire by U.S. News & World Report, and is consistently recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes Dartmouth Cancer Center, northern New England’s only National Cancer Institute-designated Comprehensive Cancer Centers and one of less than than 60 total nationally; Dartmouth Health Children’s, which includes the state’s only children’s hospital (Children’s Hospital at DHMC/CHaD) and more than 20 locations around the region; eight member hospitals in Lebanon, Keene, Claremont, Hampstead, and New London, NH, and Windsor and Bennington, VT; Dartmouth Health Home Care; Dartmouth Health Connected Care Center for Telehealth, serving patients as far away as Texas; and more than 30 primary and multi-specialty clinics across New Hampshire and Vermont. Through its partnership with Dartmouth College, Dartmouth’s Geisel School of Medicine and the White River Junction VA Medical Center, Dartmouth Health trains nearly 400 medical residents and fellows annually and performs cutting-edge research and clinical trials with international impact. Dartmouth Health and its more than 16,000 employees are committed to serving the healthcare needs of everyone in the communities it serves and to providing every patient with exceptional, state-of-the-art, personalized care. Learn more at dartmouth-health.org.