Dartmouth Hitchcock Medical Center’s executive vice president honored with President’s Award by New Hampshire Hospital Association

Susan Reeves stands with Steve Ahnen holding award
Susan A. Reeves, EdD, RN, CENP, receives the Leslie A. Smith President’s Award from Steve Ahnen, president and CEO of the New Hampshire Hospital Association, at the Association’s annual meeting. (Courtesy: Amanda Bizarro Photography)

Throughout my 40-plus-year career with Dartmouth Health, it’s been an honor to work across New Hampshire with my NHHA colleagues to improve healthcare for all Granite Staters.

Susan A. Reeves, EdD, RN, CENP

The executive vice president of Dartmouth Health’s Dartmouth Hitchcock Medical Center (DHMC) was honored at the New Hampshire Hospital Association’s (NHHA) annual meeting on Monday, October 16. Susan A. Reeves, EdD, RN, CENP, received the Leslie A. Smith President’s Award.

“During the pandemic, Dr. Reeves was focused on crisis standards of care—not just for her own hospital, but she wanted to make sure that all hospitals were aligned and supported,” said Steve Ahnen, CEO and president of NHHA. “Her motto was: ‘No one invokes crisis standards alone. We all work together to address and mitigate the pressure points from patient COVID-19 volumes at all hospitals across the state.’ This became something we all adopted, and I can personally attest to how powerful that made all of us during high pressure and chaotic times. Her interests in public health, quality, patient safety and organizational ethics exemplify her as a superior leader and role model across the state.”

The President’s Award is given to an individual who has made an exceptional contribution to the organization. The recipient is chosen for their dedicated service to the affairs, management, and/or creative growth of NHHA and its members, and must be an NHHA member, affiliate, volunteer, or employee whose service continually brings credit to the field of healthcare in New Hampshire.

Reeves, who is also the chief nursing executive of the Dartmouth Health system, has served as DHMC’s executive vice president since 2020. Her involvement with Dartmouth Health stretches back to 1980, when she received her nursing diploma from the former Mary Hitchcock Memorial Hospital School of Nursing. Early in her career, her clinical specialty was medical oncology, with a sub-specialty in radiation oncology nursing. She went on to serve on the Senior Leadership Team, where she was administratively responsible for the inpatient hospital, DHMC and Dartmouth Cancer Center, and the DHMC Emergency Services programs.

“Receiving the President’s Award was a complete surprise and I am humbled by this recognition from my colleagues,” Reeves said. “Throughout my 40-plus-year career with Dartmouth Health, it’s been an honor to work across New Hampshire with my NHHA colleagues to improve healthcare for all Granite Staters. My sincere thanks goes to all of them, and our teams at DHMC, who are a true model for outstanding healthcare practice in New Hampshire and beyond.”

About Dartmouth Health

Dartmouth Health, New Hampshire’s only academic health system and largest private employer, serves patients across New England. Dartmouth Health provides access to more than 2,300 providers in nearly every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH. Its network of hospitals, outpatient centers, clinics and home care facilities, spans a broad geographical area. Year after year, DHMC is named the #1 hospital in New Hampshire by U.S. News & World Report, and is consistently recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes Dartmouth Cancer Center, northern New England’s only National Cancer Institute-designated Comprehensive Cancer Centers and one of less than than 60 total nationally; Dartmouth Health Children’s, which includes the state’s only children’s hospital (Children’s Hospital at DHMC/CHaD) and more than 20 locations around the region; eight member hospitals in Lebanon, Keene, Claremont, Hampstead, and New London, NH, and Windsor and Bennington, VT; Dartmouth Health Home Care; Dartmouth Health Connected Care Center for Telehealth, serving patients as far away as Texas; and more than 30 primary and multi-specialty clinics across New Hampshire and Vermont. Through its partnership with Dartmouth College, Dartmouth’s Geisel School of Medicine and the White River Junction VA Medical Center, Dartmouth Health trains nearly 400 medical residents and fellows annually and performs cutting-edge research and clinical trials with international impact. Dartmouth Health and its more than 16,000 employees are committed to serving the healthcare needs of everyone in the communities it serves and to providing every patient with exceptional, state-of-the-art, personalized care. Learn more at dartmouth-health.org.